Remember that very often the greatest reward in building is not the pleasure of designing,
But the opportunity to serve which the building gives you.
It makes me apprehensive, though,
When I design a factory and I think of the guy standing there eight hours a day at the machine.
It’s hard not to look away from him.
You put a little skylight up there,
But the guy is still standing at the machine,
And you haven’t done anything for him.
What you really do is walk away from the problem when you can’t deal with it;
So often that happens...
You can’t solve all the problems,
But you can have a desire to deal with people’s needs,
To deal with the heart of the matter, as best you can.